HR Manager
Job Role
:
HR Manager
Location
:
Megaaopes Solutions,Banaswadi,Bengaluru
Experience
:
5 – 8 Years
Job Description
We are seeking a dynamic and experienced HR Manager to oversee and manage all aspects of human resources practices and processes. The ideal candidate will act as a strategic partner to the leadership team and play a key role in supporting our employees in a high-performance BPO
environment.
Key Responsibilities:
- Develop and implement HR strategies aligned with overall business strategy.
- Oversee the full-cycle recruitment process to attract, hire, and retain top talent.
- Manage onboarding, employee relations, performance management, and offboarding
processes. - Maintain in-depth knowledge of legal requirements related to day-to-day management of
employees, reducing legal risks and ensuring regulatory compliance. - Design and implement training and development programs.
- Monitor and report on HR metrics (e.g., attrition, engagement, absenteeism).
- Foster a positive and productive work culture aligned with company values.
- Handle grievance redressal and ensure fair disciplinary practices.
- Work closely with operations to understand and fulfill workforce planning needs.
- Ensure compliance with labor laws and company policies
Required Skills and Qualifications:
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a
related field. - Minimum 5 years of HR experience, with at least 2 years in a managerial role in the BPO
industry. - Strong knowledge of HR functions (talent acquisition, training, compensation & benefits,
labor law, etc.). - Excellent interpersonal, negotiation, and communication skills.
- Ability to work under pressure and manage multiple priorities.
- Proficient in HRIS and MS Office tools.
Preferred Qualifications:
- MBA in HR or related specialization.
- Certification in HR (SHRM, PHR, etc.) is a plus.
- Experience managing large teams or multi-location operations.
